The Way of the Waste Warrior

Be friendly, helpful, and cheerful. Let event attendees catch your enthusiasm! Smile and make eye contact, offer to help people figure out where things belong, thank people for their efforts. Avoid negative words like “no” or “don’t”; use positive language instead: “Actually, next time that can go in the recycling bin.” or “Did you know that’s actually compostable?” Focus on education. Resist the urge to spend your whole shift fixing…